Return

RETURNS / EXCHANGES / WARRANTY
Consumer Exchanges & Returns:

We accept Exchange and Return Requests within 14 days of your original purchase. Please send us an email with the reason for the return and wait for our response.

All returns and exchanges must be in new, unused condition. Any item that has been “tested”, or “taken on a test ride” is considered used and cannot be returned.
All tagging and packaging must be intact. If the product is a boxed product, you still need to put it in a shipping carton. Do not apply your label to the product box or it will be refused.
Original shipping charges are non-refundable. We only provide a return label in case of damage, warranty, or shipping errors. For regular return and exchanges you are responsible for shipping back to us your order, and we pay to ship your exchange.
International orders are eligible for exchange only, and all shipping cost/ fees are the responsibility of the buyer. No refunds will be issued for international orders.
Please carefully repack your return to prevent damage to the item,  Hold onto your return tracking and allow 8-10 business days for your return or exchange to be fully processed.

Need additional support? Please email us: support@bikoleather.com